Melting Vanilla

Introduction

At Melting Vanilla, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you use our app.

This Privacy Policy applies when Sixty Six East, LLC (creators of the Melting Vanilla app) or any of its subsidiaries, parents, or affiliates (referred to as "we," "us," and "our") collects, uses, or discloses information about any person in connection with the use of any website, application, API, or service (collectively, "Services") offered by us.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy ("Policy"). If you have questions about anything in our Privacy Policy, contact us at [email protected].

If you do not agree with our policies and practices regarding your privacy as set forth here, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Policy may change occasionally. Your continued use of our Services after we make changes is deemed acceptance of those changes, so please check this Policy periodically for updates.

Information We Collect

When you use our Services, you share information with us. We want to be clear about the information we collect, how we use it, whom we share it with, and the controls we give you to access, update, and delete your information. We collect information from and about you as you use our Services, including:

Personal Information: Information by which you may be personally identified, such as name, nickname, or any other information defined as personal or personally identifiable under applicable law. This information is only collected when optionally provided directly by you.
Non-Personal Information: Information about you that does not identify you individually.
Usage Information: Information about your Internet connection, the equipment you use to access our Services, and your usage details.
Communication Data: We collect information you provide when you communicate with us, such as support requests.

Information You Provide

When you interact with our Services, we collect information you provide, such as when you set up an account (pronouns, age verification, content preferences, etc.).

Optionally, you may choose to provide additional information, such as your name, email address, telephone number, profile picture, etc.

Information We Collect Automatically

Usage Data: We collect information about your use of our Services, including the type of device you use, access times, pages viewed, and your IP address.
Device Information: We collect information about your device, including hardware model, operating system and version, unique device identifiers, and mobile network information.
Log Information: Information collected when you use our website, including access times, pages viewed, IP address, and identifiers associated with cookies or other technologies.

How We Use Your Information

To Provide and Improve Our Service: We use your information to operate, maintain, and improve our Services.
To Personalize Your Experience: We use your information to tailor the content and features you see on our Services.
To Communicate with You: We use your information to send you updates, technical notices, security alerts, and support messages.
To Monitor and Analyze Trends: We use your information to analyze usage and trends to improve our Services and enhance the user experience.
To Ensure Security: We use your information to detect, prevent, and respond to fraud, abuse, and security issues.
To Enforce our Terms of Service: We use your information to enforce our Terms of Service and comply with legal requirements.

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

With Your Consent: We may share your information with your consent or at your direction.
For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by public authorities.
To Protect Rights and Safety: We may disclose your information to protect the rights, property, and safety of our Service, our users, or others.
Aggregated or de-identified information: Sharing non-personally identifiable information with third parties for business purposes. This includes creating and sharing aggregated or de-identified reports.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you stop using our Services you can request deletion at [email protected]. Deletion timelines may vary due to legal requirements or reports of abuse.

Your Choices

Account Information: You may update, correct, or delete information about you at any time by logging into your account.
Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional communications.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. Any user under 18 is in violation of our Terms of Service and this Privacy Policy. Any user under 18 must stop using our Services immediately and will have their access revoked at our discretion. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at our discretion.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

By using our Service, you acknowledge that you have read, understood, and agree to our Privacy Policy.